Frequently asked questions
Are your bags water-resistant?
Yes. The water-resistant outer layer helps protect your belongings from light rain and everyday spills, keeping everything inside dry and secure while you’re on the go.
Do your bags have internal pockets?
Yes. Our bags feature thoughtfully placed internal pockets to keep your essentials organized and easy to find. A soft lining adds structure while protecting your belongings, so everything stays secure without feeling cluttered.
Are your bags and slippers really durable?
Definitely. With reinforced stitching and tough, water-resistant materials, our bags and slippers are built for everyday comfort that lasts season after season.
How do I wash my bag and slippers?
Designed to be machine washable on a gentle cycle, making it easy to keep your bags and slippers feeling fresh and comfortable over time.
Can I wear my slippers outside?
Yes. The water-resistant, non-slip sole is perfect for quick trips outdoors. Some of our customers even made them their go-to travel shoes for planes and trains.
Do your slippers fit true to size?
Yes. Our slippers follow standard US Women's sizing. They may feel snug at first, but the material quickly adjusts to your feet, giving you that custom, molded to-you comfort. If in doubt, check the sizing chart when selecting your variant.
How fast do you process orders?
All orders are processed and shipped within 24 business hours. You’ll get a tracking link as soon as your package leaves our warehouse.
How can I contact you?
Our support team replies in less than 24h — whether through the contact form or directly by email at info@plshslippers.com.